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Frequently Asked Questions

  • New Designers

  • How is a designer verified?

    In order to be an official member of Afridext, designers are required to verify details. This will fast track payment settlement and prompt responses to complaints.

    NOTE: We protect the privacy of our designers as such, no information provided will be shared.

    Please follow these steps to verify your identity:
    Send a copy of your ID (this could be a national identity card, a passport, or a valid driver's license) to verification@afridext.com. A copy of guidance ID is required for minors under 18 years.

  • What information and documents will I need when I sign up?

    Designers are required to fill in their "Account Details" under the "My Account" tab. Please make sure that all information is accurate and completely filled out before participating in any design contests.

  • What fees do I have to pay?

    Participating in contests is free! If your design is chosen as the winning design however, a 10% processing fee will be deducted from the total prize amount. In addition to this 10% deduction, you will also be responsible for paying any other third-party logistic provider costs (Bank Transfer charges, etc.). Here's an example: A designer wins a ₦20,000 contest, the processing fee is 10% of ₦20,000, which is ₦2,000. The amount the designer will receive after subtracting the processing fee looks like this: ₦20,000 - ₦2,000 (10%) = ₦18,000.

  • Design Contests

  • What is the creative brief?

    The creative brief gives you information about the design needs of a client. When you read and thoroughly understand the creative brief, you better your chances of winning the contest. You should also be sure to read any comments that the client posts in the contest page – they will help guide your designs to meet the expectations of the client.

  • When should I submit my designs?

    As soon as you have a design that you are satisfied with, you should submit it. If you wait, and the client decides to expedite the contest, you could miss your opportunity to win. Don’t worry if you think of changes you’d like to make after you have submitted your design. You can submit as many drafts as you like!

  • How do I communicate with the client and other designers?

    It’s possible that you’ll have questions for clients and other designers. When you need to communicate privately, you can send private messages, and if you’d like to ask a question about a contest, you can post it on the contest’s page so the client and designers can see it.

  • How do I submit my designs?

    Submitting designs is easy! Just follow these steps:
    1. Sign up and create a free account.
    2. Visit a contest page and click “Submit a Design.”
    3. Enter a description for your design.
    4. Choose and upload a design.
    5. Include information about licensed images (if you’re using any).
    6. Agree to the Designer Guidelines
    7. Click “Submit My Entry!”

  • What does my web design need in order to meet quality control requirements?

    It’s mandatory that your web design meets these requirements, so please review this list before and after your design process:
    1) Maximum width of the content area should not exceed 1000px.
    2) Fonts should be web friendly. Please avoid using more than 2-3 different fonts.
    a. Web safe fonts for both Mac & Windows:
    i. Arial
    ii. Comic Sans
    iii. Courier New
    iv. Georgia
    v. Impact
    vi. Palatino
    vii. Tahoma
    viii. Times New Roman
    ix. Trebuchet MS
    x. Verdana
    3) Template resolution should be 72 DPI.
    4) Layers of each section of the template should be kept in separate folders.
    5) Layers & folders should have their own unique names.
    6) Avoid adding effects on text.
    7) Ideal width of the background is 1500px.
    8) Do not add filters on images with watermarks.
    9) For images use "adjustment layers" option for brightness/contrast etc.
    10) Only use images from www.thinkstockphotos.com unless client requests something different.

  • Can I use clipart?

    No. We do not encourage the use of clipart.

  • Can I use stock photos/images?

    Again, no! Please familiarize yourself with all rules regarding stock images. Failure to follow these rules may result in suspension or banning of your design account. In addition to the lack of unique artwork, clients will also disapprove of your design because they cannot trademark designs in which they do not own all of the art. If you use clipart or stock images and your design is chosen, you must inform the client of images and artwork that are not your own.

  • Should my stationery design have bleeds?

    In some cases, a client may specify whether or not they will be needing bleeds in the design. If it is not specified, however, please do not include bleeds. Printing will be more costly with bleeds and the client may not require them, so do not include unless advised to do so. Be sure to submit complete stationery set including letterhead and envelope design along with the business card.

  • Will I need to make revisions to a contest once it is completed?

    You are not obligated to make revisions to completed contests. Many designers will provide minimal revisions at no charge. For more involved changes, you may want to charge a reasonable amount for the work. It is completely up to you.

  • What should I do if a client asks for a copy of my design before the contest has ended?

    Do not send any designs to the client until the contest has ended and your design has been finalized. This will ensure that everything runs smoothly in the transaction between you and the client.

  • If a contest fee is refunded, what will happen to my designs?

    In the event that a contest fee is refunded, all designs and comments in the contest will be hidden to prevent any plagiarism among designers.

  • When will I receive payments?

    See payment schedule below:
    All earnings and payment requests are processed on the 25th of every month. Note that a designer can only request for a payout if he has attained ₦10,000 minimum payout threshold. If you have not made up to that, you can keep contesting and your earnings will roll over to the following month. "PLEASE NOTE AS PER OUR STANDARD PROCESS, AFTER RECEIVING FINAL FILES FROM THE DESIGNER IT TAKES AT LEAST 2-3 BUSINESS DAYS FOR OUR QUALITY CHECK/SOURCE FILES DEPARTMENT TO SEND THE FILES TO THE CONTEST HOLDER. MOREOVER, AFTER RECEIVING THE FINAL FILES THE CONTEST HOLDER CAN INVOKE ANY DESIGN ISSUES/TRADEMARK INFRINGEMENT/OR ANY APPLICABLE DISAGREEMENT WITHIN 48 HOURS. THE ABOVE PAYMENT SCHEDULE WILL ONLY BE APPLICABLE ONCE THE FINAL FILES ARE SENT TO THE CONTEST HOLDER." * The above schedule dates are only applicable to business days.
    ** If payment date falls on a bank holiday, then it will be disbursed on the next working day.

  • How will I know I will be paid for transferring the copyrights?

    Once a contest is launched, the contest’s prize money is paid to Afridext, so contests prizes are guaranteed.

  • Am I allowed to contact a client directly while working on their contest?

    Yes, you are but strictly only via the site! You cannot collude in relation to the awarding of a winner in a Project Contest or awarding a separate account held by Client as the successful Designer in a Project Contest. Designers and Clients must deal on an arm’s length basis, Client may not cancel any Project Contest for the purpose of contracting separately with a Designer who Client meets through the Site which results in Client avoiding paying Afridext any Customer Fee or any fees and charges of Afridext. Please be sure to keep it relevant, and do not bombard them with messages. Also, keep in mind that any rude comments, misconduct and failure to comply with these provisions may result in your expulsion from the site or any other necessary measure Afridext deems fit.

  • How should I provide revisions after a contest is locked?

    If the client requires revisions after the contest has been locked, you may email your designs to support@afridext.com and include the contest and client name in the subject line. Support will forward the designs to the client, and once they are satisfied and finalize the design, you will send final files to support@afridext.com. You are not obligated to provide revisions, but it is favorable.

  • What happens if a contest is expedited?

    Work quickly! An expedited contest usually finalizes a winning design between 1 and 3 days. We recommend that you submit your design within 24 hours.

  • How should I send large source files?

    Sometimes, design files will be too large to email. If this is the case, you can try to compress (zip) the file and email it, or you can use a free online transferring service, like https://www.yousendit.com/. Please send the files to support@afridext.com and include your designer name, email address, and contest name in the comments section.

  • How does 1-to-1 project work?

    1-to-1 projects are moderated by Afridext directly. We use our discretion to award such project to high ranking designers. We encourage designers to work harder and reviews from clients will be part of the criteria to allocate a 1-to-1 projects.

  • Winning & Payment

  • What happens if I win?

    Congratulations! First, you’ll need to submit your final design correctly and according to the contest guidelines. If the files are not useable and we have to fix them, you will be charged a fee, so make sure you follow the directions. Once you have done this, a payment will be processed and you will receive it on the next payout day.

  • What should I do if I am chosen as a winner?

    Upon winning a contest, the designer MUST send the following file types to support@afridext.com:
    .EPS
    .PDF
    .GIF
    .JPG
    .PNG
    .PSD
    .TIF
    .AI
    .Font File

  • What are my options for payment methods?

    You can opt for Wire Transfer, Cash via Direct Bank Deposit, or E-check. Different options will have different processing fees. IMPORTANT NOTE: Every designer is required to select the payment method once. Any change in payment method after initial selection should be notified to support@afridext.com. No notification to support regarding change in method may cause a delay or hold on your payment unless notified. Please avoid changing payment method/details very frequently. For payment methods please contact support@afridext.com

  • What source file formats are required for a contest I've won?

    Below are the file types which are required to be sent once you have won a contest: .AI or Adobe Illustrator in PMS or CMYK
    .EPS or Encapsulated Postscript in CMYK
    .FH or FreeHand in PM or CMYK
    .GIF or Graphic Interchange Format in RGB
    .JPEG or Joint Photographic Experts Group in RGB
    .PDF or Portable Document File in CMYK
    .PSD or Photoshop Document in RGB
    .PNG or Portable Network Graphics in RGB
    .TIFF or Tagged Image File Format in CMYK
    * Sometimes spot colors are also required if a client requests for it.
    * Kindly use only Pantone shades.
    * For the fonts used in the logo and tag line text, you are required to embed or convert them before sending.
    Below are the file formats required for stationery contests:
    .AI or Adobe Illustrator in PMS or CMYK
    .EPS or Encapsulated Postscript in CMYK
    .FH or FreeHand in PMS or CMYK
    .PDF or Portable Document File in CMYK
    .PDF or Portable Document File in RGB
    .JPEG or Joint Photographic Experts Group in RGB
    Files required for a brochure or other print contests:
    You are required to provide clients with editable .AI Adobe Illustrator or .FH or FreeHand in CMYK format.

    Alternatively, .TIFF in CMYK 300 DPI for printing purposes can also be provided.
    * All stationery contests related to business card, letterhead, and envelope etc. need to be saved and sent in separate files, showing crop marks and bleeds for printing purposes.

    Files required for a web contest:

    You will be required to provide the following file formats for your web contest:
    .JPG or .PNG formats of images
    .PSD or Photoshop Document in RGB
    Additional graphic files used for completion of the web contest will also be required.
    Compression Utility Software Used at Afridext:
    * For Windows Users: Win zip
    * For Mac Users: Stuff it
    Please add a file named "Information.txt" along with each set of final files for logo, stationery and brochure and include the following information:
    Color:
    * Pantone --- C
    * Blue: C=100, M=80, Y=0, K=0
    * Orange: C=0, M=40, Y=100, K=0
    Fonts:
    * Camilla
    * EA Fonts

  • What processing fees will I be responsible for?

    All winning contests are subject to a 10% processing fee, which will be deducted from the prize amount. In addition, you will be responsible for any payment fees, depending on which method of payment you choose.

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